FAQs

  • After your order has been confirmed it is not possible to make any changes to your order. You may only cancel your order within the first 15 minutes of your order being confirmed (the option will be available in the SHOPPING CART tab at the top right hand side of the website). Customer Service also cannot cancel your order after the 15 minute period.

  • The answer is YES! You can buy as much as you want! Our team will always be dedicated to fulfilling all of your orders no matter how big or small!

  • After your order is placed, you will receive an email from our Dreamy Drops team with not only the confirmation of the purchase, but also how to track your purchase as well.

  • Once the order has been place and confirmed, the order is in our system and being processed. Therefore, we cannot cancel it. We apologize if this is an inconvenience to you and appreciate your patience and understanding.

  • If an item is missing from your order, please email us at dreamydropsvh@gmail.com, with your order number and a picture of what you received. Our team will work with you diligently to fix the issue at hand.

  • Please scroll to the bottom footer of this page, under "Learn More", click "Shipping & Returns". This page will answer all of your questions regarding this topic.

    Thank you

  • Almost all of our items are made of polyester/cotton. If you have allergies and are worried about a specific product, please feel free to contact us at dreamydropsvh@gmail.com, and we will gladly give you full details on the materials of the product!

  • If you received the wrong item in your order, please email us at dreamydropsvh@gmail.com, with your order number and a picture of what you received. Our team will work with you diligently to fix the issue at hand.

  • Privacy Policy for Dreamy Drops:

    At Dreamy Drops, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you visit our online store.

    Information Collection:

    We collect personal information such as your name, email address, and shipping address when you place an order on Dreamy Drops. This information is used to process your orders and provide you with excellent customer service.

    Information Usage:

    The information we collect is used to fulfill your orders, communicate with you about your purchases, and send you updates on promotions or new arrivals at Dreamy Drops. We do not sell or share your information with third parties for marketing purposes.

    Information Sharing:

    We may share your information with trusted third parties such as shipping companies and payment processors to ensure the smooth delivery and payment of your orders. Rest assured, we only share the necessary information required for these services.

    Security Measures:

    Dreamy Drops employs industry-standard security measures to protect your personal information. We use encryption technology and secure servers to safeguard your data from unauthorized access or disclosure.

    Cookies Policy:

    Our website uses cookies to enhance your shopping experience and provide analytics on website traffic. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.

    Customer Rights:

    You have the right to access, correct, or delete your personal information held by Dreamy Drops. If you have any privacy-related concerns or questions, please contact us at dreamydropsvh@gmail.com.

    We hope this privacy policy clarifies how we handle your information at Dreamy Drops. Your trust is essential to us, and we are dedicated to maintaining the confidentiality and security of your data.

    If you need any further adjustments or details in the privacy policy, feel free to let me know!