Last updated August 16, 2024

Thank you for your purchase. We hope you are happy with your order. However, if you are not completely satisfied with your purchase because the item is damaged or defective, you may return it to us for store credit, refund, or an exchange. Please see below for more information on our return policy.

 EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

International Shipping

We do ship internationally!

Type of shipping

Flat Rate

returns & exchanges

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

To return an item, please email customer service at dreamydropsvh@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in any packaging, and mail your return to the following address:

 Dreamy Drops

Attn: Returns

RMA#

4515 Schwaben creek rd.

Leck Kill, PA 17836

United States

 Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your store credit, refund or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

damaged or faulty goods

An item can only be returned for a store credit, refund or trade in IF the item is damaged or defective.

Please Note

- Sale items are FINAL SALE and cannot be returned.

 QUESTIONS

 If you have any questions concerning our return policy, please contact us at:

 dreamydropsvh@gmail.com